Shipping Information
At StitchAdvent, we understand how important it is for you to receive your items promptly and securely. We strive to deliver exceptional service and ensure that your order reaches you in perfect condition. Below are the details of our shipping policy:
Processing Time
Please allow 1-3 days for us to process your order. This processing time is necessary for us to ensure that your items are packed with the utmost care and precision.
Note: Processing time refers to the time it takes for us to prepare your order for shipping and does not include transit time.
Shipping Time
Standard Shipping: Once your order is processed, shipping typically takes 5-10 days to arrive at your doorstep.
We partner with reliable shipping carriers to ensure a smooth delivery experience. However, please note that shipping times may vary depending on your location and external factors beyond our control, such as weather conditions and customs delays.
International Shipping
We are pleased to offer international shipping to cater to our customers worldwide. The standard shipping time of 5-10 days applies, but please allow for potential variations due to longer transit distances and customs processing in your country.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. This allows you to track your package's journey and get real-time updates on its status.
Shipping Costs
Shipping costs vary depending on the destination and the weight/volume of your order. These costs will be calculated and displayed at checkout.
Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, or fees that may be applicable. These charges are not included in our pricing and will need to be paid upon arrival in your country.
Contact Us
If you have any questions or concerns regarding your order's shipping and delivery, please don't hesitate to contact our customer service team. We are here to assist you every step of the way.
Thank you for shopping with StitchAdvent. We are committed to providing you with a seamless and enjoyable shopping experience.